NEWS & UPDATES

A key question right now is whether there is a Ticketmaster GDPR fine on the horizon. With the Ticketmaster data breach being the big data news recently, what punishments are they set to face?

We’ve already taken cases on for victims of the Ticketmaster data breach, and although any fine or penalty issued by the UK’s data watchdog, the Information Commissioner’s Office (ICO), is independent of the legal action we’re taking, we’re closely monitoring the ICO developments.

Given the dates that the data was exposed, they could be set for a GDPR fine, and we think this would be justified.

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The Ticketmaster data breach may well be this year’s big data breach incident. This week, Ticketmaster reached out to customers and admitted a huge data breach potentially affecting thousands of people.

It’s understood that the Ticketmaster data breach stems from a third-party security breach at a supplier. They say that malicious software was found on a “customer support product” hosted by a company named Inbenta Technologies.

People who used the service between February 2018 and June 2018 may be affected, and the nature of the data compromised in this breach is serious.

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It isn’t just data from hacks and breaches that can give a criminal enough information to scam you; it can also be the wealth of data on social media platforms like Facebook that they use as well.

Sometimes, for a person to become a victim of fraud or identity theft, it can come down to a case of a cyber-criminal being able to obtain enough information about a person from various sources. One source could be from a hack or breach – which could from large-scale breaches such as telecommunications providers or dating websites. This can then be combined with another data source which we willingly put out there on the internet for all to see… On social media sites for example.
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If a company sends an email that is intended for you, but it goes to someone else’s email address then this is a data protection breach if the blame is on the company.

If the company has mixed up email addresses and sent your correspondence to another customer, or perhaps they noted the incorrect email address when you provided it to them; these are the scenarios for breaches.

But, what about compensation claims in these kinds of scenarios?
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U.S. District Judge, Lucy Koh, has said Yahoo must face huge lawsuits brought against them on behalf of over a billion individuals who had their personal data compromised in the well-reported Yahoo breaches.

Verizon communications acquired Yahoo for $4.76 billion in June in a bid to limit liability, and contended that victims didn’t have any legal standing to sue. Judge Koh rejected this over a 93-page decision and held that victims who had their personal data breached by Yahoo’s apparent multiple failures as a data controller could pursue breach of contract as well as unfair competition.
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In recent years, hacks and leaks have increased at an extraordinary rate. Although most data breaches still occur within the healthcare sector, the utilities sector remains one of the biggest culprits as well. The TalkTalk data hack last year is still fresh in our minds, and we’re assisting people making claims off the back of that particular hack.

Another one was the 2015 British Gas leak where the email addresses and passwords of 2,200 of its customers appeared online.
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