When there has been an incident of the inappropriate access to medical records that belong to you, you could be entitled to make a claim for compensation with us on a No Win, No Fee basis.
This is a type of case that we deal with commonly. One of the group actions we’re also representing people for is for the Greater Manchester incident where mass snooping was identified.
For the victims, this kind of misuse of personal and sensitive information can be devastating. This can especially be the case when the person who has accessed the information knows the victim, which is commonly the case.
Claim compensation for inappropriate access to medical records
As a victim of inappropriate access to medical records, you can be entitled to make a claim for data breach compensation. Once we assess the circumstances, we can offer No Win, No Fee representation if we believe that there’s a case to answer.
NHS data breach compensation claims are one of the most common types of cases that we pursue for victims. Many of those cases include an employee accessing information that they do not need to, and this can also go for private healthcare organisations as well.
When data is accessible, it should only be accessed with appropriate authority and reason to do so. Checking out the records of a partner, ex-partner, neighbour, relative, friend or acquaintance isn’t acceptable at all. For the victim – the person whose medical data is misused – it can be an incredibly invasive intrusion. The loss of control of your personal information, and the understandable distress associated with it, is what you can claim for.
A common problem
The issue of inappropriate access to medical records is actually a common problem. There have been many prosecutions initiated by the UK’s data watching, the Information Commissioner’s Office (ICO).
Offenders have been fined and have faced criminal prosecutions. This has left them with no job, a criminal record and a fine to pay. Surely, even though the law is clear and the moral wrong of this is also obvious, employees should be deterred from engaging in such behaviour. But the ICO has had to previously issue blanket warnings to remind staff across all sectors about their responsibilities as this kind of thing still goes on.
There’s no excuse for snooping and abusing your ability to access personal and sensitive data. IT audits can – and will – catch the offenders although, by this point, the damage has already been done. In many cases, the offender has looked at the information for people they know, which can make the impact for the victim even worse!
Free, no-obligation advice
If you have been the victim of inappropriate access to medical records, you could be entitled to make a claim for compensation with us on a No Win, No Fee basis.
Please don’t hesitate to contact our team for free, no-obligation advice today.
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IMPORTANT: advice on this page is intended to be up-to-date for the 'first published date'.
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