Customer details exposed in Transform Hospital Group data breach

Blackbaud data breach ransomware

At the end of December 2020, it was revealed that the Transform Hospital Group had been targeted by a devastating cyberattack.

The attack, which took the form of a ransomware hack, resulted in the theft of customer data from the plastic surgery chain, and the hackers behind the attack have since been threatening to publish the information online.

The hackers are understood to have made it known that they have 900 gigabytes of ‘before and after’ pictures in their possession, which they are threatening to publish if a ransom is not paid. Understandably, many of the victims are extremely concerned that their private data can now be exposed in this way. The Data Breach Lawyers have already taken on affected clients, and we encourage further victims to come forward for advice on their potential claim.

The consequences of the Transform Hospital Group breach

For the victims of the Transform Hospital Group data breach, the distress has been severe; primarily due to the extent of the information that has been exposed in the breach.

The data is said to involve:

  • Names;
  • Addresses;
  • Telephone numbers;
  • Medical history information;
  • Ethnic and religious identities;
  • Dates of birth;
  • Email addresses;
  • GP details;
  • Signatures;
  • Payment details.

Affected customers have been left with the fear of the unknown: they do not know if, or perhaps when, their private and sensitive information may be published, or whether they are already being misused for nefarious reasons.

As for the Transform Hospital Group, the impact of the breach appears to have already caused major damage to their reputation. As a company that has previously benefited from celebrity endorsements and provides a service for which discretion and confidentiality are key, the breach will no doubt lead to a significant loss of trust in the brand.

What should you do after a ransomware attack?

Any customers affected by a breach like the Transform Hospital Group ransomware attack must be on high alert for any suspicious activity; whether it be from malicious phishing emails or transactions made on any of their accounts. If you spot a potential instance of fraud, contact your bank for advice.

Advice from the authorities is also to not give in to the demands of a ransomware hacker, as you may have no guarantee that they will choose not to publish your details anyway, or even that they have your details at all.

As a victim of a data breach like this, you may be entitled to compensation if the organisation responsible for your data has failed to protect your private data in accordance with the GDPR. You should always seek legal advice to know more about if you have a potential claim or not.

Claiming compensation with The Data Breach Lawyers

The Data Breach Lawyers are here to help any clients affected by the Transform Hospital Group data breach.

We understand that the effects of this breach are ongoing and, as such, it is an incredibly stressful and anxious time for the victims. We can ensure that a claims process can bring no further stress into your life and some form of justice for what has happened to you.

We make compensation easy and hassle-free for our clients, and we are able to offer No Win, No Fee Compensation to eligible clients. Do not hesitate to contact us for free, no-obligation advice on your potential claim.


IMPORTANT: advice on this page is intended to be up-to-date for the 'first published date'.

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